Rivertrail Beerworks Case Study
How an integrated sink system helped elevate the guest experience in a destination brewery restroom.
Set in the heart of Saranac Lake, RiverTrail Beerworks was designed to deliver a memorable experience from the first impression to the last. For ownership, that meant the restroom could not feel like an afterthought. It needed to reflect the same care, cleanliness, and brand character found throughout the rest of the space.
Having already seen strong results from XLERATOR® Hand Dryers in other hospitality locations, the team chose to take the next step at RiverTrail Beerworks with the D|13 Group Integrated Sink System featuring the XLERATORsync® Hand Dryer. The result is a streamlined restroom solution that helps improve cleanliness, reduce waste, limit water on the floor, and create a more polished guest experience.
Designed to Support the Full Guest Experience
RiverTrail Beerworks approached its new space with a clear goal: every customer touchpoint should feel intentional. That philosophy extended beyond the dining room and bar to the restrooms, where cleanliness, convenience, and visual consistency all matter.
Because the ownership team had previously used XLERATOR Hand Dryers at Lake Placid Pub & Brewery and Big Slide Brewery & Public House, they already understood the value of dependable high-performance hand drying. For RiverTrail, they wanted to build on that success with a more integrated restroom design that felt elevated and aligned with the rest of the brewery environment.
A Cleaner, More Efficient Restroom Solution
Earlier installations helped eliminate paper towels and reduce restroom maintenance, but RiverTrail’s team wanted to solve a broader challenge: creating a handwashing and drying experience that kept the space cleaner overall.
The D|13 Group Integrated Sink System brought those elements together in one coordinated solution. By allowing guests to wash, rinse, and dry at the sink, the system helps keep water better contained at the source and reduces the chance of moisture reaching the floor. That supports a restroom environment that feels cleaner, safer, and more comfortable for guests and staff alike.
Extending the Brand Into the Restroom
One of the advantages of the D|13 integrated solution is the ability to carry brand expression into a space that is often overlooked. Custom cover branding gave RiverTrail Beerworks another opportunity to reinforce its identity while creating a more cohesive visual experience throughout the facility.
Instead of treating the restroom as a purely functional zone, RiverTrail used it as another place to reflect the same thoughtful design seen across the brewery. The result is a restroom that performs well operationally while also contributing to the overall impression guests take with them.
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